We love talking to our customers and want to make it as easy as possible for you to get the information you need. Check out our FAQ page for answers to many common questions.

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Terms & Conditions

We encourage you to get familiar with the policies, terms, and conditions for the purchase, support, and servicing of your WakaWaka products.

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Return policy

WakaWaka accepts products in like new condition and in their original packaging, within 14 days from the date of purchase. Check out our Return Policy for more details.

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Our Privacy Policy (incl. our Cookie Policy) describes the types of information we may collect from you, how this information may be used, disclosed and safeguarded, and how you can control its use.

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Manuals and free product owner guides. Find the user manual and the help you need for the WakaWaka products you own. Lost your manual?

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